Privacy Policy

Privacy Policy for SolarGo UK

Last Updated: September 2026

At SolarGo UK (accessible from https://solargo.co.uk), we are committed to protecting your privacy and ensuring transparent handling of your personal data. This Privacy Policy details how we collect, process, share, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and standard digital advertising guidelines.

  1. Who We Are
    SolarGo UK is an independent online comparison and calculation platform based in the United Kingdom. We provide domestic solar and battery storage feasibility estimates and connect homeowners with vetted solar installers and energy solution providers.
    Data Controller / Operator Contact: admin@solargo.co.uk
  2. What Information We Collect
    When you use our solar calculators, request an assessment, or submit inquiries, we may collect the following data:
  • Contact Information: Full name, email address, telephone number, and UK postal code.
  • Property & Energy Profile: Estimated electricity bill, property orientation, roof type, current tariff type, and storage battery interest.
  • Technical & Log Data: IP address, browser type, operating system, timestamp, and referring URLs.
  1. Legal Basis for Processing Personal Data
    Under the UK GDPR, we process your information under the following legal bases:
  • Consent: When you voluntarily submit your contact details through our forms requesting quotes or assessments.
  • Legitimate Interests: To improve our calculators, prevent fraud, maintain technical security, and deliver relevant industry information.
  1. How We Use and Share Your Data (Lead Generation & Commercial Partnerships)
    We operate as an informational platform and lead-generation service. When you submit your details through our quote forms:
  • Trusted Third-Party Installers & Affiliate Networks: You acknowledge and agree that your submitted contact details and system requirements may be shared with or transferred to certified MCS (Microgeneration Certification Scheme) solar installers, vetted renewable energy contractors, or lead-broker partners operating in the UK for the express purpose of providing you with tailored quotes and site surveys.
  • No Unauthorized Resale: We do not sell your personal data to non-energy marketing lists or unrelated cold-calling third parties.
  • Service Providers: We may share technical data with hosting infrastructure providers and analytics tools strictly to maintain platform stability.
  1. Google AdSense & Third-Party Advertising
    SolarGo UK displays advertisements delivered by Google AdSense and third-party advertising partners:
  • Google uses cookies (including the DoubleClick DART cookie) to serve relevant ads based on users’ visits to our site and other destinations across the web.
  • Third-party ad vendors may use tracking technologies (cookies, JavaScript, web beacons) to measure campaign performance and personalize advertising content.
  • Opt-Out: Visitors can manage or disable personalized advertising by visiting Google’s Ads Settings at https://policies.google.com/technologies/ads or by utilizing standard browser cookie settings.
  1. Data Retention
    We retain personal contact inquiries only for as long as necessary to process your quotation request, fulfill administrative reporting, or comply with statutory requirements under UK law. Inactive inquiry records are routinely purged.
  2. Your UK GDPR Rights
    Under UK data protection law, you possess key rights regarding your personal information:
  • Right of Access: You can request copies of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete details.
  • Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal contact records from our database.
  • Right to Object / Restrict Processing: You can object to our processing or withdraw previously granted consent at any time.

To exercise any of these rights, contact our Data Protection Team at: admin@solargo.co.uk. Requests are addressed within 30 days.

Updates to This Policy
We reserve the right to amend this Privacy Policy to reflect regulatory adjustments or updates to our commercial partner network. Any changes will be posted on this page with an updated timestamp.

External Links & Affiliates
Our website may contain links to external sites, affiliate partners, and governmental tariff portals (e.g., Ofgem, MCS). We are not responsible for the privacy practices or content of third-party platforms.

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